Helping You Build Relationships
4 Aug
Jumping on Twitter this morning I was bombarded by numerous updates about the continued love fest for Twitter (for which I’m certainly a part of) including – Adam Lavrusik of Mashable’s, “5 Reasons Why Twitter’s Growth Cannot Be Stopped” and Erick Schonfeld of Tech Crunch’s, “Twitter Reaches 44.5 Million People Worldwide in June.”
All this love for Twitter and social media in general reminded me to make a point that I had been meaning to blog about for some time -
“Social Media (including Twitter) and the relationships we develop, massage and foster online are only as good as those we can convert offline.”
What I’m ultimately getting at is that we can get all hung up on the love around Twitter and social media – including these very impressive stats – but unless (as business professionals) we can take these relationships offline (where business really happens) this is all worthless.
I know this is a pretty broad blanket statement, but in general I think we need to realize that Twitter, Facebook, LinkedIn, YouTube, blogging, etc. are additional communications vehicles to help us more effectively do whatever it is that we do in our careers.
I’m stoked that Twitter had more than 44.5 million unique visitors in June. It’s shocking and reassuring to see all of the stats around this space we all love (here is a great presentation on that). But none of this really matters if businesses don’t understand how to leverage their social media strategy and initiatives to help accomplish their business goals (shocking…I know). Yet the overwhelming majority of businesses I’ve talked with on this subject don’t have a formal strategy in place.
I’ll get off my soapbox as I’d love to hear more from you about your feelings about where social media is heading for business. Of course, I’ll continue to advocate:).
Matt

Twitter: StoryAssistant
Facebook: Matt Batt
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3 Responses for "Twitter Love…but remember love hurts"
Hehe – I wrote a very different post today on my blog but basically the message was the same – you need to understand fundamentals about effective communication, and those fundamentals are completely independent of whatever the “hot tool” of the moment is. Twitter might disappear by next year.
Tools and channels evolve and change, now more rapidly than ever, and while we certainly should be using what’s available to enhance our communication strategies, we can’t get hung up on the “love” and forget the basics.
I look at what’s currently happening to Friends Reunited and think back to when everyone was saying this is the future of friends and networking.
Now? Can’t even give it away to buyers. Yes, get the users; yes, get the love; but it’s only sustainable for so long and then something else comes along, or it evolves.
Thanks for the reminder, Matt
Can I Buy A Twitter Account?
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