Yes, I now have a Flip Video camera and I think that gives me the right to be on camera…right? Not really. I just did my first (unedited) video from my office on Friday making a brief introduction to each of you. I promised to get better with your feedback, tips and guidance:) Enjoy!

Even though that was pretty bad, I am so passionate about what I do for a living and feel like doing more video will truly show that passion…I hope:).

Again, I look forward to receiving your comments, tips and feedback!

I’m always amazed when I meet with “search engine marketing” firms and they tell me how they always recommend their clients start a blog. I typically follow-up that conversation with, “how do you guide them around producing an effective blog?” Unfortunately, the answer is usually, “nothing, that isn’t our area of expertise.”

Don’t get me wrong, there is plenty of advocacy taking place around blogging – I remember this post from SocialMedia.biz , there is even a site called BloggingTips.com which I’ve found very helpful.

Over the years I’ve come up with my 4 L’s of Blogging summarizing some effective blogging tips:

Lead the Conversation -  It’s always important to show some degree of thought-leadership in your blog – besides, that’s why you have one right? – but you also have to remember that you are starting a conversation. Don’t get up on your soapbox…people don’t follow blogs to be spoken to but instead to be spoken with.

Link, Link, Link - Blogs have always fought the credibility battle and it is my belief that like a traditional news story, a blog should always contain links to other sources including reports, studies, traditional media, influential bloggers, websites, etc. Although I’m sure anyone with a blog is credible , you have to gain respect by linking out to other credible resources. Plus this spreads your conversation out…which is another great idea.

Less is Always More – I would keep your blog post to 250-500 words (tops) and always try and utilize lists (i.e., Top 10 Reasons, 5 Ways To, etc.). The bottom line is folks that are reading blogs just don’t have time to sift through stories and chapters so follow the old K.I.S.S. method – Keep It Simple Stupid.

Let Others Contribute – This isn’t just about “letting” it’s about encouraging others to contribute to your blog. Remember this is your conversation starter and you can’t (I suppose you can) have a conversation by yourself. This means always asking others for their thoughts or advice about the topic you’re discussing.

What are your best practices around blogging? Do you agree/disagree with my 4 L’s? I’d be curious if others have a simple strategy…I’m always game to steal great advice and give credit of course.

I chuckled after reading Ben Parr’s story yesterday on Mashable entitled, “AP and News Corp: Facebook, YouTube, Google Are Exploiting Us.” Within Ben’s story he quoted the shared frustrations coming from Tom Curley (AP) and Rupert Murdoch (News Corp):

Tom Curley: “Crowd-sourcing Web services such as Wikipedia, YouTube and Facebook have become preferred customer destinations for breaking news, displacing Web sites of traditional news publishers. We content creators must quickly and decisively act to take back control of our content.”

Tom Curley: “We will no longer tolerate the disconnect between people who devote themselves – at great human and economic cost, to gathering news of public interest and those who profit from it without supporting it,”

Rupert Murdoch: “The aggregators and plagiarists will soon have to pay a price for the co-opting of our content. But if we do not take advantage of the current movement toward paid content, it will be the content creators, the people in this hall, who will pay the ultimate price and the content kleptomaniacs who triumph.”

When on earth are traditional media outlets going to understand that consumers aren’t out to get them but rather would prefer their news faster and throughout a variety of different mediums (social media included)?

Here are my 3 Reasons Traditional Media Will (Has) Fail Online:

1 – It’s All About Your Reader…Not You! Case and point from the quotes above from Curley and Murdoch, folks aren’t trying to take anything away from anyone, we’re just listening and responding to the needs of news consumers.

2 – Its Almost Too Late – Traditional media outlets have seen this coming for some time and for whatever reason never put any value into the fact that consumers demanded their information throughout such mediums. With the exception of a select few (WSJ & USA Today…in my opinion) most are trying to play catch-up when so many of their audience has already left seeking other means for their news fix.

3 – People Don’t Want to Pay $ For Free News – Until traditional media outlets realize that in today’s world access to news is free (and will be for good) they will continue to fail and subscription numbers will plummet even faster. Don’t get me wrong, they should provide paid content but only after they begin offering what the consumers want to see such as video, transparency, consumer feedback, etc.

Do you think traditional media still has a shot within the online world? I’d love to continue this conversation:)

Sifting through my email this morning I read my regular blogs including Chris Brogan’s. I was fortunate enough to see that Run Level Media captured a recent talk he gave at New Media Atlanta last week. I’ve been fortunate enough to see Chris talk a few different times on the topic of social media, but this one seemed a whole lot different (see video below).

Throughout the talk, Chris hits on several points that I believe are so relevant for businesses participating or looking to participate in social media. After hearing Chris talk I was inspired to put together the Top  3 Ways Businesses Must Embrace Social Media:

1 – Listen & Learn: How often do we forget as marketers that our organization’s biggest fans aren’t fans because of the product, service, upgrade, enhancement or features that we offer & often promote through our various communications platforms. The reason your organization has fans, advocates and perhaps even a growing Tribe is because you make them feel special. I believe part of triggering such feelings and emotions with your audiences are to spend some time on these various social media platforms listening & learning.

2 – Solve a problem: Once we have observed our audiences through listening and learning about their problems, we must do whatever we can to begin answering these questions, solving their problem or referring them to others who can. This act is so incredibly humbling and selfless and should be done in a way that may not immediately feel so comfortable…but in its essence is so incredibly natural.

3 – Give others a voice: You can be a large Fortune 100 company or a small business with very few customers and perhaps no other employees. Regardless, your end result across all of these social media platforms should be to empower and educate others to be the voice of your organization. You should view social media as your organization’s opportunity to create a tribe, army, nation of individuals that will do one of your hardest jobs for you – promote the value of your organization to others.

I’ve been blessed over the past two years of diving in head first into social media. I’ve learned so much from folks like Allan Schoenberg, Kelly Olexa, Sarah Evans, Chris Brogan, Arik Hanson, David Mullen, and literally hundreds of others. If for nothing else, I hope that you can add to this list in your comments below and pass along to others that might add to these “best practices” and/or perhaps learn from them.

Thank you & have a wonderful day!

I’ve had the great fortune over the past two weeks to speak with some of the top government agencies throughout North America at the Social Media for Government Conference (with the top federal U.S. government agencies in attendance) and then in front of some top local municipal governments in Canada via a webinar last Thursday.

I find it a bit ironic that for the first time – ever – our governments are now trying to be transparent and sharing the vast amount of information they possess. In fact, Computerworld wrote a nice piece from the SM for Government conference talking about this subject.

For those of you that aren’t aware, President Obama signed a bill on January 21, 2009 that called for “openness, transparency and engagement” among the U.S. government.

Here we are nine months later and what has changed? Surprisingly, I have found many great examples of social media being used in the government sector – some of which I’ve shared in my presentation from SM for Government. Overall however I found that many of these large federal government agencies face the same issues of the private sector. One head of communications for a large federal agency was telling me how they have to roll out engagement on Facebook, Twitter, blogs, etc. – yet most of these sites are blocked:).

It will be interesting to see how this all shakes out within the public sector. I’d be curious to hear what your thoughts are on this subject…do you think our government should be sharing everything with the public? When does this approach a security breech? For those agencies that are utilizing SM…are they empowering the people within these platforms?

Is it possible that social media is bringing our great nation back to its roots?

I’ll leave you with the concluding paragraph from President Lincoln at the Gettysburg Address in 1863, “…that this nation, under God, shall have a new birth of freedom — and that government of the people, by the people, for the people, shall not perish from the earth.”

Who do you follow? After only reading the first half of Seth Godin’s Tribes, a better question might be who do you lead?

Perhaps you’re immersed in a cause you really believe in, advocating daily about something that is really important to you or better yet leading a tribe. Seth Godin seems to hit the nail on the head with his book, Tribes.

If you’ve already read Tribes, I welcome you to add to this list. If you haven’t, I hope these three points made by Godin encourages you to go out and buy it!

Loaded with many great case studies and points, I would like to point out three things that Godin talks about in Tribes that I think are worth sharing with each of you (again, I’m only halfway through):

1 - Be a leader not a manager – “My thesaurus says the best synonym for leadership is management. Maybe that word used to fit, but no longer. Movements have leaders and movements make things happen.
Leaders have followers. Managers have employees.
Managers make widgets. Leaders make change.”

2 – People don’t care about your product or service; they care about how you make them feel - “Too many organizations care about numbers, not fans. They care about hits or turnstile clicks or media mentions. What they’re missing is the depth of commitment and interconnection that true fans deliver. Instead of always being on the hunt for one more set of eyeballs, true leaders have figured out that the real win is in turning a casual fan into a true one.”

3 – The social media tools we’re using today won’t matter if we don’t adopt the right social media mentality - “Blogs and Twitter and all manner of other tools will come and go, possibly by the time you read this. The tactics are irrelevant, and the technology will always be changing. The essential lesson is that every day it gets easier to tighten the relationship you have with the people who choose to follow you.”

I’m looking forward to reading the rest of Tribes tonight…then on to Meatball Sundae (also by Godin) and Now is gone by Geoff Livingston and Brian Solis – both of whom I have a ton of respect for within this space.

If you’ve read Tribes, I’d be curious to hear what you took away from the book. If not, I’d still like to hear your thoughts on these three points…do you agree these are very strong points to make about social media, business or life for that matter?

I’m sure you’ve all been in a similar discussion. Last night I was playing poker with my neighbors and someone brought up how frustrated they were with their wife always on Facebook. Another chimed in, “she’s on Facebook while I’m on porn. I’m good with that!” Which you can imagine lead to a series of discussions that took us in many directions:).

With my ”social media advocate” hat on I quickly turned to the Internet on my BlackBerry to see what I could find in the debate – Social Media vs. Porn. To my surprise I came across a number of posts from this June that proved my poker buddies wrong…Social Media has become a more popular online activity than porn! Steven Stark talks about it in his blog post, “Social Media Beats Porn” which references the SearchEngineWatch.com article by Erik Qualman entitled, “15 Social Media Maxims for Marketers” from June 1 citing recent Hitwise data. Although I question the interpretation of the study…I still think it’s a pretty cool stat to throw out as we’re educating folks about social media.

So I suppose we as Americans have now added to our vices? Sex, gambling and Social Media?! I suppose it could be worse:).

As I was participating in #journchat LIVE last night here in Chicago (which was a great event…thanks Sarah Evans!), I realized that many of the topics we were discussing, although important to our chat topic, were really the types of conversations we need to be having with non-marketing folks.

In fact, I just wrote about this subject last week in my post Social Media Advocacy: Stepping Out of Our Silo.

Then I wake up this morning with several voicemails from local media asking me to talk with their business listeners/readers about this very subject. It turns out one of the local papers the Northwest Herald did a piece in today’s paper, “PR firm a Pipeline to social media for firms” . Although I’m very humbled (goofy picture aside…below) to receive this coverage, my vision is that CEOs and general business professionals will realize the value (or not) of social media instead of passing it off to the marketing/communications team.

Sometimes I realize if it’s the “social media” term that throws them off? Perhaps we need to start advocating around “the new word of mouth” – maybe this is a term that is more C-level friendly?

As a marketer and PR professional I am targeted (weekly if not daily) with a new seminar, conference or webinar on various ways I can leverage social media and the various platforms for my profession. A recent example includes a “Twitter Boot Camp for PR & Internal Communications Workshop” hosted by Ragan Communications (a very trusted source in our industry) which is actually being led by two folks I really admire – Allan Schoenberg (CME Group) and Barbara Rozgonyi. In fact, I recently led the conversation for a “Twitter 101″ webinar for PR professionals with CISION, the leading media relations software provider. Over the course of two sessions we had more than 2,000 participants!

I think its great our profession and industry are embracing social media advocacy and I can honestly say that I’ve never been on a call, webinar or attended a conference on this subject that didn’t provide at least some value. Most advice has been pretty solid for myself and I can only assume for the other marketers involved with each…but what about everyone else in business??

I’m a firm believer that as marketers and PR professionals we often operate in our comfortable “silos” (or departments). Some common examples of this are when your company receives media coverage and the marketing team might put a link to such coverage up on the website and perhaps have professional reprints made of the story for the sales team. Instead, shouldn’t the coverage be leveraged and packaged for all of your departments to effectively communicate with each of your targeted audiences? Probably…but we don’t.

I bring this up because I believe we’re missing the boat as social media advocates for business (as a whole). Instead we continue to educate within our own comfort zone, to our own people, and in ways that matter to our profession.

- What about the CEO who thinks social media is a waste of time…as he observes his teenage kids constantly communicating on Facebook?

- What about the Sales VP who doesn’t believe Twitter can generate any sales for her company?

- What about the SVP of HR and Legal Counsel who are trying to figure out how restrict their employees’ social media participation while at work?

I think you see my point. What can or should we do? I’m all ears:).

Jumping on Twitter this morning I was bombarded by numerous updates about the continued love fest for Twitter (for which I’m certainly a part of) including – Adam Lavrusik of Mashable’s, “5 Reasons Why Twitter’s Growth Cannot Be Stopped”  and Erick Schonfeld of Tech Crunch’s, “Twitter Reaches 44.5 Million People Worldwide in June.”

All this love for Twitter and social media in general reminded me to make a point that I had been meaning to blog about for some time -

“Social Media (including Twitter) and the relationships we develop, massage and foster online are only as good as those we can convert offline.”

What I’m ultimately getting at is that we can get all hung up on the love around Twitter and social media – including these very impressive stats – but unless (as business professionals) we can take these relationships offline (where business really happens) this is all worthless.

I know this is a pretty broad blanket statement, but in general I think we need to realize that Twitter, Facebook, LinkedIn, YouTube, blogging, etc. are additional communications vehicles to help us more effectively do whatever it is that we do in our careers.

I’m stoked that Twitter had more than 44.5 million unique visitors in June. It’s shocking and reassuring to see all of the stats around this space we all love (here is a great presentation on that). But none of this really matters if businesses don’t understand how to leverage their social media strategy and initiatives to help accomplish their business goals (shocking…I know). Yet the overwhelming majority of businesses I’ve talked with on this subject don’t have a formal strategy in place.

I’ll get off my soapbox as I’d love to hear more from you about your feelings about where social media is heading for business. Of course, I’ll continue to advocate:).